1. Introduction

Welcome to TriVolt Techniek. These Terms & Conditions govern your use of our website and the services we provide.

By accessing our website or requesting our services, you agree to these Terms & Conditions. If you do not agree with these terms, please discontinue using the website.

Website: https://trivolttechniek.com/

2. Business Information

Business Name: TriVolt Techniek
Address: Braziliëdreef 84, 3563 CL, Netherlands
Telephone / WhatsApp: +31 6 39762004
Email: zahernaurozi2000@gmail.com

3. Our Services

TriVolt Techniek provides electrical installation, maintenance, repair, and other technical services. These may include lighting installation, electrical panel and fuse box replacement, household appliance installation, EV charging solutions, solar panel systems, and related electrical work.

The availability and scope of services depend on the customer’s requirements, the property, technical feasibility, and the agreed quotation.

We reserve the right to decline work that is unsafe, technically unsuitable, outside our expertise, or otherwise inappropriate.

4. Quotations and Agreements

Any quotation provided by TriVolt Techniek will describe the proposed work, pricing, and other relevant conditions where applicable.

Unless otherwise stated in the quotation:

  • Quotations are based on the information available at the time they are prepared.

  • Additional work or changes requested by the customer may result in additional costs.

  • Work will commence once the quotation or service agreement has been accepted and any necessary arrangements have been made.

  • Any quotation validity period will be specified in the quotation, where applicable.

A binding agreement is formed when the parties accept the relevant quotation or otherwise agree to the work.

5. Pricing and Payments

Prices, payment terms, and any applicable taxes will be communicated in the quotation or invoice.

Customers agree to pay the amounts due according to the agreed payment terms.

If additional work becomes necessary, we will communicate the expected additional costs and obtain the customer’s agreement where required before proceeding.

Any applicable deposit, cancellation charge, or late-payment consequence will be communicated in advance and applied only as permitted by law.

6. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information about the requested work.

  • Ensuring that we have reasonable access to the property and work area.

  • Informing us of known electrical faults, safety risks, or relevant property restrictions.

  • Obtaining any permissions or approvals that are their responsibility.

  • Ensuring that the work area is reasonably accessible and safe.

Delays or additional costs caused by inaccurate information, restricted access, or unforeseen site conditions may affect the agreed schedule or price, subject to applicable law and the terms of the agreement.

7. Scheduling and Delays

We will make reasonable efforts to complete agreed work within the scheduled timeframe.

Appointment times and completion dates are estimates unless expressly agreed otherwise.

Delays may occur because of unforeseen technical issues, material availability, site conditions, weather, or circumstances beyond our reasonable control. We will communicate significant delays where reasonably possible.

Nothing in this section excludes any rights or remedies available to customers under applicable law.

8. Electrical Safety and Work Standards

All work will be carried out with reasonable care and skill and in accordance with applicable legal requirements and relevant technical standards.

Customers must not interfere with electrical installations in a way that creates a safety risk or compromises completed work.

If we identify an unsafe condition or a problem outside the agreed scope, we may recommend additional work or appropriate corrective measures. Any additional chargeable work will be subject to agreement where required by law.

9. Changes and Additional Work

Customers may request changes to the agreed work. Any changes may affect the price, materials, or completion timeframe.

We will discuss significant changes and any associated costs with the customer before proceeding, where required.

Work outside the original quotation will not automatically be included in the agreed price.

10. Cancellations and Rescheduling

Customers who need to cancel or reschedule an appointment should contact us as soon as possible by telephone, WhatsApp, or email.

Any cancellation fees or charges for work already performed, materials ordered, or costs incurred will be subject to the agreed terms and applicable law.

Where a customer has a statutory right to withdraw from a distance or off-premises contract, that right will apply in accordance with the relevant legal requirements. Exceptions and charges may apply only where legally permitted.

11. Warranty and Complaints

We aim to provide reliable, professional services.

If you have a concern about completed work, please contact us promptly and describe the issue. Where useful, include photographs and the date of the service.

We will review the complaint and discuss appropriate next steps.

Any applicable warranty will be governed by the relevant agreement, manufacturer conditions, and applicable law. Nothing in these Terms & Conditions limits mandatory consumer rights or remedies.

12. Liability

TriVolt Techniek will perform its services with reasonable care and skill.

To the extent permitted by law, we are not responsible for losses arising from circumstances outside our reasonable control, incorrect information supplied by the customer, pre-existing defects, or unauthorised alterations to completed work.

Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law, including any applicable mandatory consumer protections.

13. Website Use and Intellectual Property

All content on this website, including text, images, logos, graphics, and other materials, is protected by applicable intellectual property laws unless otherwise stated.

You may view and use the website for personal or legitimate business purposes. You must not copy, reproduce, distribute, modify, or commercially exploit website content without prior permission, except where permitted by law.

You agree not to misuse the website, attempt unauthorised access, interfere with its operation, or use it for unlawful purposes.

14. Third-Party Links

Our website may contain links to third-party websites or services for convenience or additional information.

TriVolt Techniek does not control those websites and is not responsible for their content, availability, or practices. Accessing third-party websites is at your own discretion and subject to their terms and policies.

15. Privacy

Personal information collected through our website or during the provision of our services will be handled in accordance with our Privacy Policy and applicable data protection laws.

Please review our Privacy Policy for further information about how personal data is collected, used, stored, and protected.

16. Force Majeure

We will not be held responsible for a failure or delay in performing our obligations to the extent that it results from circumstances beyond our reasonable control, where recognised as a valid ground under applicable law.

We will make reasonable efforts to inform affected customers and discuss suitable arrangements.

This section does not remove any mandatory rights or obligations imposed by law.

17. Governing Law and Disputes

These Terms & Conditions are governed by the laws of the Netherlands, subject to any mandatory legal protections that apply to consumers.

If a dispute arises, we encourage customers to contact us first so that we can attempt to resolve the matter amicably.

Any legal proceedings will be handled by the competent court in accordance with applicable law, including any mandatory consumer jurisdiction rules.

18. Changes to These Terms & Conditions

We may update these Terms & Conditions from time to time to reflect changes in our services, business practices, or legal requirements.

The updated version will be published on this page with a revised “Last updated” date. Changes will apply subject to applicable law and any existing contractual obligations.

19. Contact Us

If you have questions about these Terms & Conditions or our services, please contact us.

TriVolt Techniek

Address: Braziliëdreef 84, 3563 CL, Netherlands
Telephone / WhatsApp: +31 6 39762004
Email: zahernaurozi2000@gmail.com
Website: https://trivolttechniek.com/